Tecmocsy Company Limited is the sole data controller for this platform. We collect only what we need to operate. We never sell your personal data or share it with third parties for marketing purposes. This policy is issued in compliance with Tanzania's Personal Data Protection Act 2022 (PDPA 2022).
Contents
1. Information We Collect
For all registered users:
- First name and last name, email address, and phone number
- Country of residence (for currency and shipping routing)
- Order history and transaction records
When you place an order, we collect your delivery address. For buyers in Tanzania this includes Region (Mkoa), District (Wilaya), Ward (Kata), Village or Street (Kijiji/Mtaa), and house or building number. For individual buyers we collect first name and last name. For company buyers we also collect company name, and optionally TIN and VAT registration number. For government entities we collect organisation name and optionally TIN. For buyers in areas where we have no physical presence, we collect standard free-text address fields: street, city, postal code, and country.
Collected automatically:
- IP address and approximate location
- Browser type, device, and session data (anonymized analytics)
2. How We Use Your Data
- To verify your identity and prevent fraud
- To process payments for products sold by Tecmocsy Company Limited
- To send transactional notifications (order updates, account activity)
- To facilitate secure communication via in-platform chat for B2B enquiries
- To improve the platform using aggregated, anonymized analytics
3. Our Role as Data Controller
Tecmocsy Company Limited is the seller and sole data controller on this platform. All purchases, payments, and fulfilment are handled exclusively by Tecmocsy Company Limited. All personal data collected through purchases, enquiries, or account registration is processed solely by Tecmocsy Company Limited in accordance with Tanzania's Personal Data Protection Act 2022.
4. Data Security
We apply the following technical and organisational measures to protect your data:
- SSL/TLS encryption on all platform connections
- PCI DSS compliance for payment processing
- Access controls and role-based permissions for internal staff
We do not store raw card numbers or full payment credentials.
5. Who We Share Data With
- Payment processors — for order payment processing (tokenized data only)
- Law enforcement or regulators — when required by applicable law
We never sell, rent, or trade your personal data.
6. Your Rights
Under Tanzania's Personal Data Protection Act 2022, you have the right to:
- Access a copy of the personal data we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your account and associated personal data
- Opt out of non-essential marketing communications
To exercise any of these rights, contact our Data Officer at [email protected]. We respond within 30 days.
7. International Data Transfers
Tecmocsy Company Limited is incorporated in Tanzania and may process data on servers outside your country of residence. We apply safeguards equivalent to Tanzania's Personal Data Protection Act 2022 to all cross-border data transfers.
8. Policy Updates
Material changes will be communicated by email and in-platform notification at least 14 days in advance. The date at the top of this page reflects the current version.
For privacy enquiries, contact [email protected] — we respond within 30 days.
WhatsApp / Phone: +255 754 455 602