We never sell your data. Every transaction, profile, and order is encrypted and private.
1. Information We Collect
For all users (buyers & vendors):
- Email & phone (for login, delivery, verification)
- Username & country (for storefronts and currency)
- Order history & transaction details (via MocsyPay)
For vendors (KYC – required for trust):
- Certificate of Incorporation
- Business License & MEMAT
- TIN & VAT Certificate
- Director ID
Automatically collected:
- IP address, browser type, device info
- Page views, clicks, time spent (anonymized)
2. How We Use Your Data
- Verify identity and prevent fraud
- Process payments via MocsyPay
- Show your storefront:
www.tecmocsy.com/YourBrand
- Send order updates and account alerts
- Improve platform with anonymized analytics
3. Data Security
We protect your data with:
- PCI DSS Level 1 – bank-grade security
- End-to-end encryption
- Secure KYC storage (encrypted at rest)
- Regular audits and penetration testing
We do NOT store raw card numbers.
4. Who We Share With
Only when necessary:
- Payment processors (tokenized only)
- Shipping partners (for delivery)
- Legal authorities (if required by law)
5. Your Rights
You can always:
- Access or download your data
- Update or correct your profile
- Delete your account (all data removed)
- Opt out of non-essential emails
Email us: [email protected]
6. Global Data Flow
Your data may travel globally but is always protected under GDPR-level standards.
7. Policy Updates
We’ll notify you of major changes via email or in-app alerts. This page always has the latest version.
Privacy is our foundation — not a feature.